Rmit Citrix Workspace



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Applicable Products

  • Citrix Workspace App

Information

Applicable Products

Citrix Workspace App 1904 for Windows and later.

Objective

  • This release requires .NET Framework Version 4.6.2 or later. If you are trying to install or upgrade to Citrix Workspace app 1904 or later and the requisite version of the .NET Framework is not available on your Windows system, the Citrix Workspace app installer will download and install the required version of the .NET Framework.
    Note: If you are trying to install or upgrade Citrix Workspace app with non-administrator privileges and.NET Framework 4.6.2 or greater is not present on the system, the installation fails.
  • This release requires Microsoft Visual C++ Redistributable 14.16.27012.6 or later. Starting with Version 1904, Microsoft Visual C++ Redistributable individual binaries are no longer packaged with the Citrix Workspace app installer. Instead, the Citrix Workspace app installer includes the Microsoft Visual C++ Redistributable 14.16.27012.6 installer. When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C++ Redistributable package is present on the system and installs it if necessary.
This document aims to guide you through the installation process of both prerequisites and addresses issues you might face.
Troubleshooting issues with installing the .NET Framework
Troubleshooting issues with installing the Microsoft Visual C++ Redistributable

Troubleshooting issues with installing the .NET Framework

  • The minimum required version of the .NET Framework is not installed before installing Citrix Workspace app
    The Citrix Workspace app installer downloads the .NET Framework Version 4.6.2 installation package from Microsoft and then installs it. Download openoffice for mac os. This process might take several minutes.

  • The following error message appears when you launch the Citrix Workspace app installer.
    This dialog appears during network issues. You must have active Internet connectivity. Check your internet connection and try again.

  • The following error message appears when you launch the Citrix Workspace app installer.
    Installing the .NET Framework requires administrator privileges. Run the Citrix Workspace installer as an administrator by selecting Run as Administrator.

  • The following message appears after you install Citrix Workspace app.
    In some scenarios, you must restart your system your system for the installation to complete. Click Yes to restart your system.
    Note: If you click No, the following error message appears when you try to launch Citrix Workspace app. Restart your system to complete the .NET Framework installation and changes to take effect.
    Troubleshooting issues with installing the Microsoft Visual C++ Redistributable

  • The minimum required version of the Microsoft Visual C++ Redistributable package is not installed before installing Citrix Workspace app.
    Keys for mac. The Citrix Workspace app installer installs the Microsoft Visual C++ Redistributable using the installation package bundled with the Citrix Workspace app installer. This process might take several minutes.

  • The following error message appears when you launch the Citrix Workspace app installer.
    Installing the Microsoft Visual C++ Redistributable package requires administrator privileges. Run the Citrix Workspace installer as an administrator by selecting Run as Administrator log on as an administrator to install the Microsoft Visual C++ Redistributable package manually.

Additional Resources

  1. For information about .NET Framework 4.6.2 system requirements, see the related Microsoft article.
  2. To manually download and install the required version of the .NET Framework, see the related Microsoft article.
  3. For additional information about .NET Framework 4.6.2, see the related Microsoft blog.
  4. Microsoft Visual C++ Redistributable packages can be downloaded here.
downloadWhy can't I download this file?The default browser for Windows 10 is the new Edge browser. As it stands, Edge does not support ActiveX Control or any other form of browser extensions. This makes it impossible for Citrix Receiver for Web to detect whether the native Receiver is installed and smoothly invoke the native Receiver to launch applications.
Receiver for Windows Installation and Launch

Rmit Citrix Workspace Client

  • When Receiver for Web detects that it is accessed from Edge, it does not prompt the user to install native Receiver. Instead, a download link is provided in the user dropdown menu to download native Receiver.
  • Once selected, the Receiver download screen is displayed and the user can download and install native Receiver.
  • After the user selects the checkbox to agree with the license agreement and clicks the Download button, the user is brought back to the main screen where applications and desktops are shown.
  • After Receiver for Windows is successfully installed, the user can select an application to launch. If the Receiver for Web site is not a trusted site, the user will be prompted to open the .ica file.
  • As you may have noticed, there is no option in the UI to make Edge always open .ica file. If this occurs, it means that the Receiver for Web site is not trusted. You can add the Receiver for Web site to the Trusted Sites or Intranet Sites. This can be done using Group Policy for domain-joined client machines. Once you have done this and restarted Edge, applications should be launched without any further prompt.
  • If you are manually adding the Receiver for Web site to the Trusted or Intranet Sites, there is no obvious way to do it in Edge itself. You have to do it via Windows Settings. First, select Settings from the Start menu.
  • Type in “Internet Options” in the search box on the pop-up window.
  • Select Internet Options in the search result. You will get the familiar Internet Options window.

Rmit Citrix Workspace


Receiver for HTML5
  • If you configure the Receiver for Web site to use Receiver for HTML5 as a fallback for launching applications, users will get Receiver for HTML5 by default as Receiver for Web cannot detect whether the native Receiver is installed. In this case, a menu item is introduced for the user to select which receiver to use for launching applications.
  • Once you select Change Receiver from the menu, Receiver for Web will tell you what version of Receiver you are using and enable you to select which Receiver to use. Please note that Receiver for Windows is referred to as “full version” in the UI and Receiver for HTML5 is referred to as “light version”.

Rmit Citrix Workspace Download

Additional Resources